Which course did you attend and when?
I attended a post-graduate certificate programme in management at IIM Indore from May 2008 to May 2009. It was an online course offered through the NIIT Imperia platform.
What is your background?
I completed my BSc in Chemistry from Mumbai University, after which I joined GlaxoSmithKline as a supervisor. I have been here for the past 19 years, of which I spent 12 in the sales and marketing department.
What were your key learnings from the course?
Being in the sales and marketing department, I have a working knowledge of human resources and marketing. The focus of this course was more about financial and strategic management, something I am not familiar with. It helped me understand human resources in greater detail, which has brought about a change in my approach to the workspace. The combination of the two has also helped me as a manager. The assessment was done on the basis of project and we worked on many case studies, one of them being on Apollo Hospitals. Such examples helped us learn about everyday dealings at work. I was motivated to not only enhance my present learning, but to be able to apply it to my course work as well.
What did you like about the course?
What really facilitated the process of learning was the design of the course and the faculty, who were excellent at their job. I had never studied finance before this course, and the quality of the faculty ensured complete understanding of all the concepts and theories. This programme was not based solely on theory but on the practical aspects of learning as well. We were constantly pushed to excel, as the assessment criteria was very tough.
What did you not like about the course?
When I started the course, they offered us a six-month graduation course in the two subjects that we scored best in. However, the course director resigned and that changed the course structure. The design and content of the course were otherwise top-notch.
— As told to Sonia Mariam Thomas
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